Terms & Conditions

Smartchem Technologies Limited (hereinafter referred to as “the Company”) "Retailer & Dealer Program – Mahadhan Super Star & Mahadhan Rising Star is valid to all the Members who buy and sell products of Smartchem Technologies Limited and  those who have given correct information as requested in the enrollment form during enrollment process at (https://www.mahadhanstars.com).

Participation in the dealer & retailer program implies acceptance of all the terms and conditions mentioned herein.

Every dealer & retailer participating in the program hereby agrees & acknowledges that the information given by him/her (including the information provided through any photograph / document / data / sheet) can be entered into a database and put to use by Smartchem Technologies Limited and its affiliates for analysis or other developmental purposes from time to time. 

Smartchem Technologies Limited is at liberty to use the photographs of the participants for media coverage, advertisement or publicity, without any further consideration to the beneficiary.

Smartchem Technologies Limited may at its sole discretion accept or reject a member’s enrolment in the Program for reasons as it deems appropriate including if the details or any part thereof provided in the enrolment form are incomplete and /or incorrect. 

Post filling the enrollment form or registration process during program sign up stage the Member will receive ‘password’ for his account. 

Members will be entitled to earn points only on the products decided by Smartchem Technologies Limited. The product inclusion, allotment and redemption of loyalty points will be solely at the discretion of Smartchem Technologies Limited.

The loyalty points earned by a Member can be redeemed during the validity of the Program and as per the redemption period. The Member shall select the desired reward from the option provided by Smartchem Technologies Limited.

Any guarantee or warranty of the reward mentioned in the Program is the sole responsibility of the respective manufacturers only. Smartchem Technologies Limited makes no warranties or representations (either express or implied). 

The loyalty points earned by a member at any point cannot be encashed. No cash refund will be entertained for purchases made by redeeming the loyalty points in the case of purchase returns. Loyalty Points once redeemed against a purchase can in no event be re-credited.

Smartchem Technologies Limited will not be responsible for any loss of points due to loss of any kind or misuse in regard to the points available in the credit of the member /member's account. In case unique loyalty account is misused, Smartchem Technologies Limited shall not be held responsible for such misuse and Smartchem Technologies Limited reserves the rights to  extinguish the points at any given time. 

Smartchem Technologies Limited reserve the right to refuse, to award points OR refuse the right to redeem points accumulated at its sole discretion. 

The loyalty points shall remain valid till the validity of the Program.

The unique loyalty account and  points accumulated therein are not transferable.

All taxes and applicable incidental expenditures as and where applicable will be borne by the Member.

All loyalty related offers, updates and  account activity details would be communicated through SMS, App notification, Direct mail and/or email. However Smartchem Technologies Limited shall not be responsible in any manner for any lost, delayed, incorrect, misdirected or incomplete communication.

Smartchem Technologies Limited reserves the right to change, cancel and modify the terms and conditions, products covered under the program, point computation, reward structure and any other element of Smartchem Technologies Limited's loyalty program including discontinuation of the program  anytime  If the performance of the Terms & Condition gets affected due to any event or circumstance (a "Force Majeure Event") the occurrence and the effect of which the party affected thereby is unable to prevent and avoid, including, without limitation acts of God; government regulation, curtailment of transportation facilities, sabotage, riots, civil disturbances, insurrections, national emergencies (whether in fact or law), blockades, acts of war (declared or not), etc.

Smartchem Technologies Limited can suspend or terminate the Program any time it deems necessary. In such a case, Smartchem Technologies Limited will intimate the participants and give them an option & timeline to redeem the Smartchem Technologies Limited approved redeemable points. 

In the event of a dispute between member and Smartchem Technologies Limited, with regard to or in relation to Mahadhan Superstar & Rising Star, the decision of the Smartchem Technologies Limited shall be deemed as final and binding.

All terms and conditions are subject to Indian law and disputes, if any, will be subject to exclusive jurisdiction of Courts of Pune only.

A person's application for enrolment in the Program shall be deemed to be acceptance of the Terms & Conditions set out herein. The applicant hereby acknowledges that he/she has understood & accepts the term & conditions set out herein & agrees that the same will be binding upon him/her & he/she shall not dispute the same.